Frequently Asked Questions

What is Emirate ERP?

Emirate ERP is a cloud accounting platform built for UAE SMEs. It provides a double-entry general ledger, VAT Form 201 support, Corporate Tax 0% / 9% calculation, MoHRE-aligned WPS payroll processing, and bilingual Arabic + English invoicing with TRN and QR code.

How does the system handle the 9% UAE Corporate Tax?

The platform maintains a continuous, real-time background calculation of your net taxable income, projecting your 9% liability well before the financial year-end.

Are you prepared for the 2026 E-Invoicing (Peppol) mandate?

Absolutely. Emirate ERP is architected natively around the upcoming UAE B2B e-invoicing framework. When the mandate goes live, your subsystem will bridge directly to the clearance portal.

How does the AI Financial Assistant actually work?

It uses generative AI to query your secure database. You can ask it natural questions like 'Which clients owe me money?' and it will instantly synthesize a boardroom-ready response.

Can the system read my crumpled petrol receipts?

Yes. Our Neural OCR engine scans receipts, extracts the vendor, date, and VAT, and critically—pinging the live FTA database to ensure the printed TRN is authentic.

Do you integrate with local UAE banks like ENBD and ADCB?

We utilize modern Open Banking matrix protocols to stream read-only data directly from major UAE banks, securely automating your daily reconciliations.

Can my external auditor access my ledger?

Yes. You can provision an 'Accountant Portal' seat. This gives them a secure, sandboxed, read-only view to export trial balances and leave journal comments without altering core data.

Does the system support Arabic?

Emirate ERP features full multi-language capabilities. You can generate and send professional invoices in Arabic, Hindi, Mandarin, and several other languages instantly.

How secure is my financial data?

We utilize AES-256 encryption at rest and TLS 1.3 in transit. Your data is sharded and stored in highly secure, redundant ISO 27001 certified cloud environments.

Will I need an accounting degree to use this?

No. The interface is specifically designed for founders and operators. The AI handles the complex double-entry bookkeeping rules autonomously behind the glass.

Does the platform handle multi-currency transactions?

Yes. As a global hub, Dubai requires multi-currency support. We sync with live Central Bank exchange rates to automatically calculate unrealized FX gains and losses.

Is there a limit to how many invoices I can send?

Our Ultimate plan provides completely unmetered invoicing, quoting, and receipt scanning. No artificial limits, no hidden scaling fees.

Can I migrate data from QuickBooks, Xero, or Zoho?

Yes. Our 3-step Data Import Wizard accepts standard CSV exports from all legacy global systems, mapping your Chart of Accounts, Clients, and Inventory in minutes.

Do you support the UAE Wage Protection System (WPS)?

Our HR & Payroll module natively generates compliant SIF (Salary Information File) documents ready for immediate upload to your UAE corporate bank.

What happens after the 14-day trial?

Your card on file is automatically charged at the start of day 15. You'll receive an email reminder 3 days before billing. You can cancel anytime before the trial ends from your account settings — if you cancel, no charge is applied.

Am I locked in? Can I export my data?

You own your data. You can perform a full database export of your general ledger and master records into standard formats at any time.

Can I manage multiple UAE trade licenses (companies) under one login?

Yes. Our system is multi-tenant. You can seamlessly switch between different subsidiary companies and ledgers via the top navigation matrix.

Do you provide local customer support?

Yes. Unlike legacy global software, our dedicated customer success team is based right here in the UAE and understands local business nuances.

How long does it take to deploy a workspace?

Less than 2 minutes. Enter your company name, select your base currency (AED), and the system immediately provisions your localized chart of accounts.

Does the software handle project-based or progress invoicing?

Yes. You can convert complex quotes into milestone-based progress invoices, perfect for UAE construction, agency, and consulting firms.